At AxeUSCE, we value your commitment to advancing your medical education. To ensure clarity and consistency for all students, we have established the following strict refund policy:
1. Refund Eligibility Window
Students are eligible to request a refund only within 24 hours of the original payment/registration transaction.
After this 24-hour period, all payments are strictly non-refundable, regardless of course start date, access status, or participation.
2. Digital Course Content
Our courses include recorded video modules and live Zoom-based sessions, which are considered digital and/or streamed educational services.
By enrolling, you acknowledge that digital educational products and live-access courses are non-returnable once accessed or after the 24-hour refund window, in compliance with standard digital goods refund practices.
3. Non-Transferability
Enrollment is personal and non-transferable. You may not transfer, resell, or assign your course access to another individual.
4. Technical Issues
AxeUSCE is not liable for technical issues caused by the student’s internet connection, device compatibility, or other personal technical limitations.
If a technical issue is proven to originate from AxeUSCE’s platform and prevents access to course material, remedial access will be provided. Refunds will not be issued beyond the 24-hour refund eligibility window.
5. Compliance with Online Payment Regulations
All payments are processed securely through authorized third-party payment gateways.
By completing your payment, you expressly consent to this Refund Policy and waive the right to chargebacks or disputes with your bank/credit card provider outside the scope of this policy.
6. Acknowledgment of Policy
By enrolling in any AxeUSCE course, you confirm that you have read, understood, and agreed to this Refund Policy.
